April Employee of the Month: Angela Council, FNP-C

Congratulations to Employee of the Month: Angela Council, FNP-C!

This award recognizes Angela's exceptional commitment to patient care, particularly her remarkable ability to build trust with those she serves.

Recently, a patient shared a powerful testament to Angela's dedication. This patient had previous concerns about a breast lump dismissed. Understandably apprehensive about seeking further medical attention, she felt truly heard and validated by Angela when she voiced her worries. Angela's attentive and trusting approach led to the discovery of stage 3 breast cancer. Because Angela listened so carefully, she simply asked, “Is there anything else I can do for you today?” and built that crucial bridge of trust; this patient was able to receive timely and potentially life-saving treatment.

This inspiring story underscores the profound importance of fostering trust in the patient-provider relationship. Angela's genuine care and willingness to truly hear her patients made a significant difference in this individual's life, and for that, we are incredibly grateful.