Our Pharmacy IVR system, which is used by patients to call in refills and by prescribers to leave messages, is currently down.
We sincerely apologize for any inconvenience this may cause. Medtel has been working on the outage since 8:30 AM today; however, at this time, there is no estimated timeframe for when the system will be restored.
In the meantime, please contact the pharmacy directly for any refill requests or prescription-related needs. We appreciate your patience as we work through this issue.
CareSouth Carolina is working to ensure the safety of our communities, our patients and our staff members. We are closely and regularly monitoring the COVID-19 (coronavirus disease) and have been actively taking measures to ensure the safest experience possible.