Extended Hours

Expanded Hours

🌟 Big News from CareSouth Carolina! 🌟
We're extending our hours to better serve YOU!
🏥 Open until 8:00 PM on select weekdays:
📍 Tuesday – Bishopville
📍 Wednesday – Cheraw
📍 Thursday – Bennettsville Main
📍 Friday – Society Hill
🕘 Saturday Hours: 9:00 AM – 1:00 PM at:
📍 Chesterfield (NEW)
📍 Hartsville (now available)
📍 Dillon (now available)
✔ Walk-ins welcome
📞 Appointments encouraged — just call your local office!
Your health, your time. We're here when you need us.

SHIP/SMP/MIPPA Specialist

Hartsville, SC


Job Description​​​​​​

Under the guidance of the SHIP Coordinator, the SHIP/MIPPA/SMP Specialist serves as the primary responder for SHIP/Medicare calls. The Specialist objectively assists Medicare beneficiaries with questions and problems accessing or utilizing Medicare as well as all Medicare-related products and programs. Responsibilities include:

  • Maintain current information regarding programs, opportunities, and services available to older adults, adults with disabilities, and their families/caregivers within their geographical regions and statewide and forward information on resources available for Medicare and Private insurance coverage.
  • Accurately put client data into SIRS within 24 hours of receipt and document every call and contact, including information-only calls, by recording the type of information requested and the action taken.
  • Submit quarterly reports using client data and/or data from SIRS.
  • Provide a minimum of nine (9) community outreach events per quarter, nine (9) MIPPA Outreach Events per quarter, and four (4) SMP Outreach Events per quarter. A minimum of 313 contacts per quarter for the current grant period.
  • Maintain a roster of 10 or more certified/active volunteer counselors to handle calls.
  • Required to complete 24 hours of continuing education every year to maintain certification.

Education and Experience

  • A valid driver’s license is required.
  • High School Diploma with a minimum of two years of experience in a related field or equivalent combinations of training and experience with demonstrated competence to fulfill duties assigned to this position.
  • Required to complete online SHIP Certification training and exam within 45 days of hire date and achieve an 80% passing score. In the event the 80% passing score is not achieved, the individual must retest within 30 days with a passing score to be eligible to continue working as a SHIP/MIPPA/SMP Specialist.

Location

Hartsville

Hours

Monday – Thursday 8:00 – 5:00, Friday 8:00 – 1:30

CareSouth Carolina is committed to providing equal employment opportunities to all. We seek to have a diverse, inclusive workforce and encourage applications from all qualified individuals without regard to race, color, age, sex, gender identity or expression, sexual orientation, religion, marital status, citizenship, disability or veteran status.

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