Job Description

The Mobile Optometric Technician is responsible for providing clinical, technical, and administrative support to the Mobile Optometry Program by assisting the Optometrist in delivering high-quality, patient-centered vision care throughout rural and underserved communities. Working primarily aboard a mobile eye care unit, the technician performs ophthalmic pre-testing, prepares patients for examinations, operates specialized diagnostic equipment, assists with patient flow, maintains clinical equipment, and supports daily mobile clinic operations.

This position requires the ability to work independently in a mobile healthcare environment while maintaining exceptional customer service, professionalism, and adherence to organizational policies, clinical protocols, and regulatory standards. The Mobile Optometric Technician serves patients of all ages, with a primary focus on school-based services, and plays a critical role in improving access to comprehensive vision care throughout the communities served. The duties include the following:

• Responsible for driving the mobile unit from CareSouth site to school location daily.
• Ensure diagnostic equipment is operational and properly calibrated.
• Maintain adequate inventory of clinical supplies and equipment.
• Perform routine cleaning, maintenance, and organization of the mobile clinic.
• Assist in maintaining compliance with infection control, OSHA, HIPAA, and organizational safety standards.
• Report equipment malfunctions or maintenance concerns promptly to Mobile Unit Speaclist.
• Participate in mobile unit quality assurance and readiness activities.
• Obtain and document patient medical, ocular, family, and medication histories.
• Measure and record visual acuity using standardized testing procedures.
• Perform preliminary vision screenings and ophthalmic testing including:
• Autorefraction
• Lensometry
• Non-contact or handheld tonometry
• Color vision testing
• Stereoacuity testing
• Pupillary assessment
• Extraocular muscle evaluation
• Visual field screening
• Capture retinal photographs and optical coherence tomography (OCT) images, when applicable.
• Assist the Optometrist during patient examinations and specialty procedures.
• Educate patients regarding prescribed treatments, medications, eyewear, contact lenses, and follow-up recommendations.
• Prepare examination rooms and equipment between patient encounters following infection prevention standards.
• Ensure accurate documentation within the electronic health record (EHR).
• Collaborate effectively with team members to support a cohesive and productive work environment.
• Create and maintain detailed Excel spreadsheets to track active, inactive, and pending ROADS Optometry student enrollees.
• Partner with the ROADS administrative and clinical teams to support efficient, seamless workflow across programs.
• Handle sensitive patient and employee information with the utmost confidentiality and professionalism.
• Answer, route, and manage incoming phone calls with professionalism; take accurate messages and ensure timely follow-up.
• Respond promptly and professionally to emails and Microsoft Teams notifications.
• Complete and sign off on all required documentation in PowerDMS and Relias in a timely and thorough manner.
• Participation in school-based activities (school registrations, open houses, Treats on the Streets and etc.).
• Proactively take on additional tasks and responsibilities as assigned by the Director of Mobile and Telehealth Services.

Education and Experience

• High school diploma or equivalent required. 
• Three (3) to five (5) years’ experience in field or related field is required.
• Proficient in Microsoft Office (Word, Excel, Outlook) and Windows operating systems; strong general computer skills required.
• Familiarity with standard office equipment and a minimum typing speed of 30 words per minute.
• Exceptional attention to detail, with a strong commitment to accuracy and thoroughness.
• Excellent interpersonal and communication skills, with the ability to work effectively with a wide range of individuals in a diverse community.
• Demonstrated ability to interpret and follow a variety of instructions presented in written, oral, diagram, or schedule form.
• Effective problem-solving skills.
• Able to work independently and manage multiple tasks or variables in structured environments.
• Must possess a valid driver’s license.
• Must be willing or capable to drive Mobile Unit (CDL Not required).

Hours

 Monday – Friday, Full Time 40 hours per week.

Location

Society Hill, SC

CareSouth Carolina is committed to providing equal employment opportunities to all individuals. We welcome and encourage applications from all qualified individuals, without regard to race, color, age, sex, pregnancy, gender identity or expression, sexual orientation, religion, creed, national origin, ancestry, marital status, citizenship, genetic information, disability, military or veteran status, or any other characteristic protected by law.