Job Description

The Equipment Technician ensures that the organization's sterilization and dental equipment is properly maintained, safe, and operational. This role performs preventative maintenance, troubleshooting, and minor repairs; manages equipment inventory and documentation; coordinates vendor service; and responds to work orders, recalls, and urgent equipment issues. The position supports clinical operations by maintaining compliance, communicating issues to leadership, and completing required training and documentation. The duties of the position are:

• Proactively perform scheduled/preventative maintenance, calibration, and minor repairs on dental equipment (e.g., chairs, compressors, autoclaves, X-ray machines, suction systems) and sterilization equipment
• Identify equipment concerns, troubleshoot, and resolve equipment issues to ensure proper operation
• Maintain detailed documentation of maintenance activities and tag equipment as needed
• Maintains a current inventory of all dental department equipment
• Manage and maintain current manuals and warranty information on equipment
• Coordinate with vendors or service providers for major repairs or parts replacement
• Respond to work orders and complete outstanding repairs
• Responds to manufacturer recalls and hazard alerts. Takes appropriate corrective action. Communicates the action plan to the appropriate management and clinical staff and documents the resolution.
• Be available to respond to emergency issues that may arise during business hours and provide on-site support
• Communicate required follow-up actions to the CNO
• Manage time and maintain a daily/weekly schedule to effectively perform all job responsibilities
• Understand and recognize the need to escalate incidents when necessary
• Performs miscellaneous duties including, but not limited to ordering and stocking spare parts and supplies; safeguarding tools and equipment; keeping work areas neat, clean, and safe; and participating in required meetings

Education, Experience, and Skills

• High school diploma or GED equivalent is required
• One (1) to three (3) years of experience in the field or a related field
• Prior experience working in a healthcare setting or with dental equipment is preferred
• A valid South Carolina driver's license and clean driving record are required
• Strong troubleshooting and problem-solving skills
• Moderate computer and software skills for basic data entry, email communication, and basic computer hardware/software troubleshooting
• Strong verbal and written communication
• Strong organizational skills, work ethic, and attention-to-detail
• Customer-service driven with the ability to build effective business relationships with a wide range of people
• Ability to take initiative to resolve problems, fix equipment, etc., with a sense of urgency
• Excellent time management and communication skills are required

Hours

8:30 AM – 5:00 PM, Monday – Friday

Location

The base location for this position is Society Hill, SC, but will be required to travel throughout Lee, Hartsville, Chesterfield, Marlboro, and Dillon counties. A company vehicle will be provided.

CareSouth Carolina is committed to providing equal employment opportunities to all individuals. We welcome and encourage applications from all qualified individuals, without regard to race, color, age, sex, pregnancy, gender identity or expression, sexual orientation, religion, creed, national origin, ancestry, marital status, citizenship, genetic information, disability, military or veteran status, or any other characteristic protected by law.