Job Description

The Referral Specialist is responsible for processing referral requests following CareSouth Carolina guidelines and for providing courteous and professional assistance to patients and their families.

Duties/Responsibilities

• Ensures that referrals are accurate and completed and scheduled in a timely manner
• Ensuring that provider’s diagnostic referral orders are prioritized and authorization completed as needed and patient made aware of appointment
• Utilizes the visualutions/referral tracking system to track referrals. Appointments and authorizations are scheduled in a timely manner and task sent to Centralized Medical Records for tracking
• Utilizes established documentation system to notify the referring provider if patients do not adhere to the recommended plan of care and/or authorization is not approved
• Meets with Referral Technical Advisor individually and/or as a team routinely to review referrals and updated training on referral system. Also to provide timely solutions for all identified access/service problems and patient complaints
• Builds strong external and internal working relationships
• Completes all assignments and signs all documents in PowerDMS in a timely manner
• Maintains confidentiality in all aspects of the position.
• Willingly performs other duties as required (recommend <10%)

Education and Experience

• High school diploma or equivalent
• One (1) to three (3) year experience in field or related field

Hours

Monday-Friday, 40 Hours, Full Time

Location

Bennettsville, SC

CareSouth Carolina is committed to providing equal employment opportunities to all. We seek to have a diverse, inclusive workforce and encourage applications from all qualified individuals without regard to race, color, age, sex, gender identity or expression, sexual orientation, religion, marital status, citizenship, disability or veteran status.